- Lagos delivery is within 1-2 working days, outside Lagos delivery is within 3-5 working days.
- Delivery outside Lagos is through the courier service of some transport companies. Customers are expected to pick up their orders from the office of the transport company after a waybill number is sent to them.
- A lot is involved when it comes to planning logistics for delivery as we outsource delivery to a third party and as such it is impossible for us to give an exact time for delivery as we do not have control over the logistics company’s delivery time. However, they ensure delivery is made before the close of business same day items are picked from us. We will make sure your order gets to you within the stipulated delivery period. Please know that there are times that delivery may be behind schedule due to various unprecedented circumstances as well as the traffic or weather conditions and other unforeseen circumstances that are beyond our control.
- Dig for Ruby requests that you always provide the correct address, including landmarks, apartment number, business name, suite number, street name when placing order.
- If the recipient is not at the delivery address during delivery, we expect you to inform us of who would take delivery. If this isn’t done, we will use our best judgment on the safety of the delivery and ask that you come over to our office to pickup. In the event where the recipient wants the items delivered in a different location after the delivery person is right at his/her front door, this will attract additional delivery charge. On the other hand, since we outsource delivery to a third party this may be impossible because the delivery company has other delivers to make and may not have planned to go to the location you want them to come to.
Delivery charge for different locations is as follows:
WITHIN LAGOS METROPOLIS, ₦1,000
AFTER AJAH, ₦1,500
IYANA IPAJA/EGBEDA, ₦1,200
IKOTUN, IGANDO, IDIMU, ₦1,500
OKOKO AND ENVIRONS, ₦2,000
OUTSIDE LAGOS, ₦2,000
FESTAC, SATELITE TOWN, TRADEFAIR, ₦1,200
LEKKI 2ND, 3RD,4TH ROUND ABOUT TO AJAH, ₦1,200
GIFT PACKAGE, ₦2,000